Frequently Asked Questions

Your questions, feedback and suggestions are important to us. Below you can find the answers to some of our most common questions. If you have more questions feel free to call us at 859-647-0777 or send an email to

Q: Where can I find The Grandpa Soap Company products?

A: See our Retailer Map link for listings of neighborhood health food stores, national stores and online retailers that carry Grandpa products.

Q: How do you obtain your pine tar oil?

A: Grandpa’s Pine Tar Oil is 100% pure kiln-burned Wood Tar, imported from Sweden. It is manufactured in a closed vacuum system at high temperatures that does not generate creosote and is manufactured and tested under closely controlled conditions to ensure quality and uniformity.

Q: Why isn’t the color of Grandpa’s Pine Tar Soap consistent?

A: Pine tar is a natural ingredient so there may be variations in color or scent. And since we do not want to add any ingredients that aren’t necessary, we do not use stabilizers.

Q: What do you use to make the base of your soaps?

A: The base of all Grandpa’s soaps are made from coconut and palm oils.

Q: Are your soaps biodegradable?

A: Grandpa’s Soap is completely biodegradable. All surfactants used in Grandpa’s are biodegradable. This means all surfactants (sudsing/cleaning agents) are broken down into simpler compounds by natural biological action helping to eliminate sudsing/foaming problems in lakes and streams.

Q: Do your products contain soy?

A: The Thylox Acne Treatment soap contains Glycine Soja (Soybean) Oil. Our Soybean Oil is refined, which means that the protein (allergen) has been removed.

All other Grandpa soaps are soy free.

Q: What is Rainforest Alliance Palm Oil?

A: This particular Palm Oil is sourced from Rainforest Alliance Certified farms or forests. These farms and forests are managed according to rigorous environmental, social and economic criteria designed to conserve wildlife; safeguard soils and waterways; protect workers, their families and local communities; and increase livelihoods.

Q: Are your products gluten-free?

A: The Grandpa Soap Company entire bar soap collection are Celiac Support Certified gluten free with the exception of our Oatmeal Soap due to the nature of the ingredients

Q: What is the CSA logo on the carton?

A: Since 2004, products bearing the CSA Recognition Seal represent a critical review of the company's manufacturing practices and procedures to reduce risk for celiac and gluten sensitive customers.  In addition to testing products with the strictest testing methods in the industry, the CSA Recognition Seal indicates the company's commitment to communicating product information to the consumer.

Q: What is the source of the vegetable glycerin?

A: Coconut Oil and Rainforest Alliance Certified Palm oil.

Q: Is The Grandpa Soap Company line organic?

A: We make no claims to be organic. Rather, we do strive to make our products as natural as possible. The following formulas utilize Organic ingredients; Witch Hazel, Oatmeal, Charcoal, and Buttermilk.

Q: What is the difference between Pine Tar 3.25 oz & Pine Tar 4.25 oz soap?

A: Absolutely nothing. There is no difference between the two sizes of the Pine Tar Soap. The two sizes use the exact same formula and simply provide size options to the consumer.

Q: Where do I send press and media questions?

A: We are happy to speak with members of the media regarding The Grandpa Soap Company products. For further information, such as product requests, high-resolution images and more, please contact

Badges of Honor

Rainforest Alliance Certified

The sodium palmate in our bar soaps is made with palm oil from Rainforest Alliance Certified™ farms. Please see individual products for certifications.

Forest Service Council

The packaging of our bar soaps is FSC® certified, ensuring it meets the highest standard of responsible forestry. Please see individual products for certifications.

Leaping Bunny Certified

The Grandpa Soap Company is Leaping Bunny certified. This program provides the best assurance that no animal testing or animal cruelty is used in any phase of manufacturing.

We Love Our Planet

The Grandpa Soap Company makes a conscious effort in our everyday work to recycle, re-use and reduce waste. All of our packaging is recyclable and we encourage you to do your part to be green.

Family-Owned and Operated

The Grandpa Soap Company has been family owned and operated since 1936. Our family and its employees stand behind the quality of our products and believe in our traditions. We find joy in sharing the love of great soaps with you and yours.

Made in the USA

The Grandpa Soap Company prides itself on supporting local initiatives and keeping our time-honored soap-making tradition here in the USA. You can be assured that all our products are manufactured in the USA.

Mustache & Beard Approved

Jack Passion, two-time World Beard Champion and author of The Facial Hair Handbook says, “There simply is no better way to cleanse your beard. Grandpa\\\\\\\’s Pine Tar is amazing on the skin, and won\\\\\\\’t strip your beard\\\\\\\’s natural oils.”